Shipping & Payment Info

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Shipping & Payment Policy

Shipping

Orders are shipped from Western Australia using Australia Post.

Shipping costs are calculated automatically at checkout based on the size, weight and destination of your order.

We offer both Standard and Express Post where available.

Processing Times

Orders are usually packed and dispatched within 1–2 business days.

If there is ever a delay, we'll contact you as soon as possible.

Delivery Times

Estimated delivery times are:

Australia Post Standard
3–7 business days

Australia Post Express
1–3 business days

International
Delivery times vary depending on the destination country.

Please note that international customers are responsible for any customs duties, taxes or import charges that may apply.

Returns

If your order arrives damaged, incorrect or faulty, please contact us within 7 days of receiving your parcel and include photos where possible.

We do not accept returns for change of mind.

Once your parcel has been lodged with Australia Post, delivery is outside our control. If there is a problem with your delivery, we'll happily help you work with Australia Post to locate your parcel.

Payments

We currently accept:

  • PayPal
  • Visa
  • Mastercard
  • Afterpay
  • Other payment methods offered during checkout

Orders are processed once payment has been received.

All prices on our website are shown in Australian Dollars (AUD).

Contact

If you have any questions about shipping or payments, please contact us.

shekeliresin@gmail.com

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